Lab Information Systems Coordinator (FT Salaried)

PURPOSE OF THIS POSITION

Responsible for performing regular Laboratory Information System (LIS) maintenance tasks. Responsible for orienting and training laboratory personnel and students on the LIS, including system upgrades or changes. Responsible for implementation, maintenance, and monitoring of LIS interfaces. Responsible for maintaining regulatory compliance for certification in the area of the lab as relating to Laboratory Information System. Responsible for working with the BVHS Pricing Strategy Team and supporting the Findlay and Bluffton laboratory Chargemasters for billing accuracy and compliance to CMS and all other regulatory agencies. Responsible for Laboratory Analyzer Interface support as well as periodic validation of data flow to the BVHS selected Health Information Exchange (HIE). Responsible for maintaining laboratory-specific software in collaboration with IT. Responsible for assisting the Laboratory Director in managing operations related to LIS.

JOB DUTIES/RESPONSIBILITIES

Duty 1: Assist laboratory director with all phases of administrative work at the discretion of the director. Responsible for performing regular Laboratory Information System (LIS) maintenance tasks. Responsible for orienting and training laboratory personnel and students on the LIS, including system upgrades or changes. Responsible for implementation, maintenance, and monitoring of LIS interfaces. Responsible for evaluating, testing, and implementing periodic Meditech system updates. Responsible for maintaining regulatory compliance for certification in the area of the lab as relating to Laboratory Information System. Responsible for monitoring and maintaining the Findlay and Bluffton laboratory Charge masters for billing accuracy and compliance to CMS and all other regulatory agencies. Responsible for assisting the Laboratory Director in managing operations related to LIS Demonstrates responsibility and accountability as their profession, practice and job dictates.

Duty 2: Organizes department. Develops orientation protocol. Orients and teaches students as necessary. Regularly demonstrates a thorough knowledge of current job duties. Keeps aware of new techniques in the field by reading and attending meetings. Participates actively in laboratory staff meetings. Keeps abreast of posted information from memos, minutes of meetings and department communication logs.

Duty 3: Uses customer’s name and smiles when communicating. Is timely in response to customers’ needs. Communication reflects BVHA script, (please refer to winning phrases in the handbook) and culture of Service Excellence. Practices effective communication skills, i.e. listening, phone skills, etc. Performance reflects relationship to BVHA mission and values. Maintains clean, neat, professional appearance, i.e. wears ID badge, and complies with department dress code. Demonstrates maturity and accountability in serving all customers. Complies with organizational policies, procedures and practices.

Duty 4: Collaborates with IT and other departments as part of implementing, maintaining, and updating EMR/LIS.

Duty 5: Performs routine daily set-up and maintenance procedures on laboratory equipment. Records all data in proper place, evaluates and repairs if data is outside specifications. Informs laboratory director of any unresolved malfunctioning laboratory equipment or reagents impacting patients services. Troubleshoots, repairs, or calls repair person when necessary. Performs with a minimum of errors. Works neatly and with accuracy regardless of volume of work. Works with lab director for the selection and acquisition of new lab equipment and products. Evaluates and sets up new laboratory procedures or instruments

Duty 6: Completed assignments reflect an average rating or better for quality of work. Shows willingness to assist other laboratory personnel as time permits. Works at a suitable pace. Can adjust as workload increases. Maintains organization of area in spite of frequent interruptions.

Duty 7: Maintains quality control records. Assesses quality control results to ensure good test results are reported. Follows proper procedure when found to be in an out-of-control situation. Demonstrates good understanding of Quality Control. Makes sure to communicate to other personnel any quality control or instrument problem, especially between shifts. Reviews quality control data to ensure good quality of work is being maintained. Correctly monitors and evaluates quality control information.

Duty 8: Properly records results on report forms including date and initials. Checks validity and accuracy of test results obtained by section personnel. Shows good judgment in determining accuracy of reported laboratory results. Consistently reviews other pertinent laboratory data to better assess abnormal test results.

Duty 9: Shows good organizational skills to ensure the patient’s results are available in a timely manner. Prioritizes correctly to ensure that most important work is completed first. Plans for the effective insertion of STATS into a busy schedule. Uses systematic approach to all areas of work.

Duty 10: Interacts well with patients. Interacts well with physicians. Cooperates with other professionals both inside and outside the lab. Consistently maintains a cheerful professional manner. Makes suggestions in a positive, tactful manner.

Duty 11: Is punctual and is present when scheduled. Adheres to attendance policy – please document absences, occurrences and tardiness

Duty 12:  Completes all mandatory learning requirements for specific job along with assigned Lab Competency requirements and documentation. Associate also must be working within and consistent to the Mission, Vision, and Values of the association and successfully complete all personal and department goals. Coordinator must be able to direct or oversee associates working within their department to complete all department related competencies

REQUIRED QUALIFICATIONS

• Bachelor's degree in laboratory science, other science program and/or information technology
• Ability to work remotely and attend onsite meetings as needed per the BVHS Remote Work Policy
• A valid driver's license is required (if you do not have a valid Ohio driver’s license you must obtain one within 30 days of your residency in the state).  You must also meet BVHS's company fleet policy and insurance company requirements, and any other requirements that may be required to operate a vehicle.
• Positive service-oriented interpersonal and communication skills required.
• Individual must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patient served on his/her assigned unit/department. The individual must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient status.  Must be able to interpret the appropriate information needed to identify each patient’s requirements relative to their age-specific needs and to provide the care needed as described in the area’s policies and procedures.        

PREFERRED QUALIFICATIONS

• ASCP certification
• Member of a professional organization suggested
• Two years’ experience in section

PHYSICAL DEMANDS

This position requires a full range of body motion with intermittent walking, lifting, bending, climbing, squatting, kneeling, twisting, sitting, and standing. The associate will be required to walk for up to two hours a day, sit for two hours a day and stand four hours a day. The individual must be able to lift fifty pounds and reach work above the shoulders. The individual must have good eye-hand coordination and fine finger dexterity. The associate must have excellent verbal communication skills to perform daily tasks. The associate must have corrected vision and hearing in the normal range.

This position is classified “at risk” for possible occupational exposure to blood borne pathogens (HBV, HCV, HIV, etc.).